FAQ at Klahoose Wilderness Resort

FAQ

WHAT TIME IS CHECK IN / CHECK OUT ?


4:00 PM, at the Resort. Guests that are driving will meet our boat transfer in Lund between 2:30 and 3:00 PM. The covered boat transfer takes about 45 minutes from Lund Harbour to Desolation Sound and the Resort. An airport transfer from Powell River Airport to Lund is also available if guests are choose to fly from Vancouver (35 minutes) or ask us about flights direct to our dock. We check out after breakfast at 10:00 AM. Our boat transfer from the Resort back to Lund Harbour arrives at about 12:00 PM.




CAN I SMOKE AT THE RESORT?


All of our public areas, rooms and cabins are smoke free. Guests may smoke outside in the designated area




ARE DOGS ALLOWED?


As much as we love them, we are unable to accommodate pets due the covered boat transfers and proximity of wildlife habitats.




DO YOU OFFER LAND TRANSFER FROM LUND, FOR FLIGHTS FROM VANCOUVER TO POWELL RIVER?


Yes! We meet the arrival of the Pacific Coastal Airlines Vancouver South Terminal (YVR) to Powell River Airport (YPW) (35 minute flight) and land transfer to Lund (1 hour) to meet our boat. This land transfer is complimentary on our schedule. Please check schedules with our reservations team prior to booking your flights.




WHERE DO I MEET THE BOAT TO TRANSFER TO THE RESORT?


The water taxi operates from the Lund Resort Marina in Lund Harbour. Guests will meet staff at the Lund Resort at Klah Ah Men. The boat transfer is schedules to depart Lund for the Resort at 3 pm on Thursdays and Sundays and returns to Lund at about noon.




IS THERE PARKING IN LUND?


Yes! There is overnight parking next to the Lund Resort at Klah Ah Men and adjacent to our boat departure point at the Lund marina. The rate is about $10 per day, subject to change.




ARE GRATUITIES INCLUDED?


Yes, the service fee includes gratuities for the resort staff. If you enjoyed your stay or wish to further acknowledge the staff and guides, please ask for an envelope and you may leave a gratuity with the on-site manager. These gratuities are shared among the resorts staff.




DO YOU HAVE WI-FI?


Complimentary WI-FI is included during your stay and is available in the main lodge area.




DO YOU HAVE A PHONE OR CELL COVERAGE?


There is no cell coverage at Klahoose Wilderness Resort. We have a resort satellite phone that is available for guests to use.




ARE THERE ANY BAGGAGE RESTRICTIONS?


With most of our guests arriving by water taxi, there are no restrictions on luggage. If you are travelling by air to/from the resort you must check the luggage restrictions with the air carrier.




WHAT IS THE PAYMENT AND CANCELLATION POLICY?


A $400 Canadian per person deposit is required to make a booking with the balance due 45 days prior to arrival. From the time of booking a $100 per person cancellation or change fee applies. From 0-44 prior to arrival no refund. To view our full policy: Booking Terms & Conditions So you can book with confidence, we have a flexible COVID CANCELLATION POLICY: Trips cancelled prior to 45 days from the arrival date due to goverment imposed COVID-19 travel restrictions will be fully refundable with no cancellation fee. Trips cancelled after 45 days prior to the trip date are either non-refundable OR the credit may be used for a stay later in the current season or the following season.




CAN YOU ACCOMMODATE MY DIETARY RESTICTIONS?


Yes! We will cater to any dietary restrictions or food alergies. When you book with us please advise of any dietary restrictions or allergies.




CAN I FLY DIRECT TO THE RESORT?


Yes! Charters are available anytime or in the peak season schedule seaplane flight are avaialble from Vancouver International South Terminal to our dock with Corilair. Charter flights are also available from Vancouver, Campbell River, Whistler, Tofino, Victoria Seattle or any other nearby resorts and lodges. Please contact us if you would like information on charter flights direct to the Resort.




WHAT IS INCLUDED IN MY STAY?


Klahoose Wilderness Resort stays are all inclusive. Your stay includes all meals from dinner on arrival to breakfast on departure, snacks, most beverages, boat tour(s), boat transfer from Lund to the Resort and for those flying to Powell River, an airport transfer. Guests can use our kayaks, paddle boards, nature trails, campfire area, dock area and have free WI-FI. Toba Inlet Boat Tour is included from May to August late August. Grizzly Bear Viewing Tours are included from late August to October. Not included would be alcoholic beverages and then optional tours such as helicopter sighstseeing, heli-hiking, heli-paddles, glacier walking and guided fishing charters.




WHAT IS THE RESORTS ROOM OCCUPANCY?


Klahoose Wilderness Resort has 4 Lodge Rooms located in the main lodge and 3 private Cabins located a short walk from the main lodge. Based on double occupancy the Resort can accommodate 14 guests. Total capacity is 26 when guest are sharing all the bedrooms. Lodge Room (4 available): Sleeps 1 to 4 guests One Bedroom Cabin (1 available): Sleeps up to 4 guests Two Bedroom Cabin (2 available): Sleep up to 6 guests Lodge Room:




TELL ME ABOUT YOUR ENVIRONMENTAL STEWARDSHIP ?


The Klahoose ancestors have managed the legacy of natural resources, honouring and protecting the environment and its inhabitants for a millennium. Klahoose Wilderness Resort charges a conservation fee, part of which goes to the Commercial Bear Viewing Association for bear conservation.




CAN FAMILIES WITH CHILDREN VISIT?


Yes! Families with children are welcome at the Resort anytime between May and October. For the included Grizzly Bear Viewing Tours (late August to October), the minimum age to participate is 10 years old, as we spend 2-3 hours watching the bears from our viewing platforms. Children 2 and under are free.




IS GRIZZLY BEAR VIEWING BY BOAT OR VIEWING PLATFORM?


Our Grizzly Bear Viewing Tours are from our private fixed viewing platforms in Toba Inlet. The platforms are set in locations along the Klite River, a remote wilderness river in Toba Inlet, and are situated above the ground, designed to provide an optimal viewing vantage point, while maintaining a safe distance from the bears. Tours are fully guided by our Indigenous Klahoose bear viewing guides and include a short land transfer from our dock to the forest and river viewing areas by mini-bus, often parking right beside the viewing platforms making the experience accessible. A boat will transfer you from the Resort to our dock in Toba Inlet. This scenic boat ride passes spectacular scenery and several major waterfalls.




HOW MANY NIGHTS ARE THE PACKAGES AND WHAT DAYS CAN I BOOK?


Klahoose Wilderness Resort specilizes in 3 a 4 all inclusive wilderness and cultural packages. Stays are based on a three-night stay arriving Thursdays and departing Sundays, a four-night stay arriving Sundays and departing Thursdays. Season is from May to October




TELL ME ABOUT MOBILITY?


Good mobility is recommend for walking up and down the marina dock and ramps, in Lund Harbour, and also embarking and disembarking vessels plus we have stairs at the main entrance to the resort and to all rooms and cabins. However, all our of tours and transfers are dock to dock and lugguge handling is included. We take our time during tours and we do not exit vessels onto rocky shorlines or beaches and guided boat tours or bear tours do not including any hiking on trails. On our grizzly bear tours, we travel by covered heated boat to our dock, then a mini-bus which parks next to or viewing platorms which have stairs to enter. Sometimes a short gravel pathway is used to access the platforms.









DO YOU HAVE ANY OTHER QUESTIONS? WE WOULD LOVE TO HEAR FROM YOU!  CALL US AT +1 250-935-8539 OR US THE CONTACT US FORM IN THE LINK BELOW.